We at Indoor Outdoor Products are very proud and confident of the quality of our products, that is why we offer our "Satisfaction Guarantee". My wife Karen, and I, bring many years of experience to our business. We will do everything possible to ensure that your experience with Indoor Outdoor Proucts will be pleasant and memorable. We want you to come back often and to tell your friends and loved ones about us.

We at "Indoor Outdoor Products" are constantly looking for manufacturers and artists from around the world whom can supply you with that "Hard to Find, Unique Quality Product"

We place high demands on our suppliers for uniqueness and quality. That is why we offer an "Unconditional Satisfaction Guarantee"

To put it simple "We don't want to sell you Junk, like so many other websites that are around. We want you to be happy with your purchase.

If you're not satisfied with any item, return it for an exchange or full refund of the purchase price.

Remember If we can't guarantee it, we won't sell it.

No "restocking" fees!

Any questions about our products or services? Just call us toll free 1.877.526.8384 from 8:30 AM to 8:30 PM *PST* or e-mail us at: info "at" indooroutdoorproducts.com. (We are using the word "at" in place of "@" in order to dissuade automated spamming)
Fax: 209-980-1801
Or mail us at: Indoor Outdoor Products, P.O.Box 25, Glencoe, Ca. 95232

You can make your orders 24/7 with our online website.



PLACING AN ORDER

To place and order on our website, please use our secure on-line shopping basket and enter your credit card information. We accept VISA, MASTER CARD, DISCOVER CARD, AMERICAN EXPRESS and PAY PAL

GUARANTEE/RETURNS

We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized or edible items.

If you need to return something, please send an email to: returns "at" indooroutdoorproducts.com (we are using "at" in place of "@" to dissuade automated spamming) within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging. Shipping charges are not refundable.

Under "Special Circumstances" customers who who wish to return mechandise over the 7 day period, may be given a Coupon worth the value of the returned mechandise, which can be used to purchase goods from "Indoor Outdoor Products"

The customer is resposible for all shipping fees for exchanges when they order the wrong size, color etc.

SHIPPING

Most orders ship within 72 hours from when your order was placed. A lot of our products are "Custom Made" (check the info on the item you wish to purchase) these can take from 5 to 15 business days to create. Most of our suppliers ship directly to you so that will save you money on shipping costs. (This keeps our company from having to warehouse the products and therefore keeps the costs down)

If you desire more rapid delivery, we can ship 2nd day air or overnight in some cases. There is additional costs to ship this way so email us or call Toll Free at 1.877.526.8384 from 8:30 AM to 8:30 PM *PST* and we will discuss the extra charge.

OVERSEAS SHIPPING

Most of our products can be shipped overseas by USPS GLOBAL. Unfortunately, we cannot ship glass-topped tables, mirrored coat racks, 27"x35" mirrors, or 28" octagon mirrors.

The list of countries that we normally ship to are :

Argentina; Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)

E-MAIL US FOR FOREIGN COUNTRY SHIPPING CHARGES. E-mail us at: shipping "at" indooroutdoorproducts.com. (We are using the word "at" in place of "@" in order to dissuade automated spamming)

DOMESTIC SHIPPING RATES

00.00 to 19.99 - $6.95

20.00 to 44.99 - $8.45

45.00 to 69.99 - $10.45

70.00 to 99.99 - $12.95

100.00 to 149.99 - $15.95

150.00 up FREE SHIPPING

SALES TAX

Sales tax will only be assessed for orders that are shipped within the state of California 7.25%. This is due to the fact that our business is located in Glencoe Ca.

THANK YOU FOR VISITING INDOOR OUTDOOR PRODUCTS!